FAQ

1. What products do you sell?

We sell a variety of computer mice, including models suitable for office work, productivity, and gaming.

2. Are your computer mice compatible with all devices?

Yes. Our products are generally compatible with most devices, including:

• Windows laptops and PCs
• MacBooks and macOS systems
• Desktop computers
• Devices with USB or wireless connectivity (depending on model)

3. What shipping options do you offer?

We offer the following shipping options for customers in the United States:

• Express Shipping (3–6 business days): $20
• Standard Shipping (7–14 business days): $10
• Free Shipping (7–14 business days): $0

Order processing time is typically 1–3 business days before shipment.

4. Will I receive tracking information?

Yes. Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery status.

5. What if my product arrives damaged or defective?

If your product arrives damaged or defective, please contact us within 7–14 days of receiving your order. We will offer a replacement or refund depending on the case.

6. Do your mice require installation?

Most of our computer mice are plug-and-play or easy to connect via wireless or USB receiver. No complex setup is required.

7. What payment methods do you accept?

We accept major credit and debit cards as well as secure payment methods supported by Shopify.